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Terms & Conditions
Please read these terms carefully before using ZuvaUp to order fresh groceries and daily essentials.
Last updated: 2026-07-08
Acceptance
By using ZuvaUp, you agree to these Terms & Conditions and our linked policies including the Privacy Policy, Cancellation & Refund Policy, and Shipping & Delivery Policy.
Orders
- Orders are subject to product availability.
- Prices may change without prior notice.
- We reserve the right to cancel suspicious or fraudulent orders.
Delivery
Estimated delivery times are approximate and may vary due to:
- Weather
- Traffic
- High demand
- Store availability
User responsibilities
Users must:
- Provide accurate delivery details.
- Maintain account security.
- Not misuse the platform.
Payments
Payments can be made using:
- UPI
- Debit/Credit Cards
- Net Banking
- Wallets
- Cash on Delivery (if available)
Online payments are processed securely through Razorpay Software Private Limited.
Limitation of liability
ZuvaUp is not liable for delays caused by events beyond our reasonable control.
Questions about this policy?
Contact us at zuva2627@gmail.com or call +91 6293 202 627. For grievances, reach our officer at zuva2627@gmail.com.